Walking/Drop-off Instructions.

need help? call or text 512-623-7480

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The Guild at The Banks is located next to the police station.

  • Guest entrance is at 120 E. Freedom Way, 45202

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  • Exterior of The Banks North Building (Building 120) taken from E. Freedom Way (See image above.)

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  • Enter first set of doors and enter building access code on the keypad (provided via text/email)

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  • Enter The Guild’s lobby and approach the Key Cafe box to the left of the Concierge desk (see image above.)

  • questions about the Keycafe and how it works? Watch a quick 30second video here

  1. Touch the screen to view the menu

  2. Select ‘Pick Up Keys

  3. Follow the on-screen prompts:

    • Type in your phone number (associated with the reservation)

    • Tap ‘Submit’

    • Tap ‘Pickup Key’ (a bin should open with the keys inside)

  4. Take the keys from the bin and close the bin

  5. Follow the on-screen prompts until you see the screen ‘Transaction Complete’

(see image above)

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  • If your room is in the North Building (Building 120), you can head up to your room. The first digit of your room number correlates to the floor you’ll be staying on.

  • If your room is located in the South Building (Building 121), walk across E. Freedom Way towards the S. Building Entrance

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  • When entering the South Building (Building 121) use your key fob to enter the second set of doors by scanning it against the black box to the left of the callbox. (see image above)

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  • Enter hallway and use the elevator to proceed to your room. The first digit of your room number correlates to the floor you’ll be staying on.

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  • Follow the hallway & room numbers to locate your room.

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  • Press the ‘Schlage’ button to backlight your keyless lock pad (see image above)

  • Enter your room access code (provided via text/email)

  • If the code is accepted, you will receive a green check-mark, granting you access

  • If a red ‘x’ flashes, allow 5 seconds to pass before trying your code again

Need help? Call or text us at 512.623.7480

 

 

Driving/Parking Instructions.

need help? call or text 512-623-7480

Say NO to a car tow. REGISTER FOR PARKING. Parking is available for guests at $20 per night (a steep discount to what the garage charges).

You must register your plate with us ASAP after arrival so we can register your car. If your car is unregistered, you may be towed (and we really don't want your trip to Austin to include a trip to the Scenic Tow Yard).

Please text us a photo of your license plate at 512-623-7480 to register your car.

 
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  • Parking garage address is 180 Walnut Street, 45202

  • head to parking garage located next to large mural

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  • Drive up to the gate and enter garage access code (provided via text/email). The gate will open, giving you access to the garage.

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  • Drive up the ramp, turning right until you reach the 2nd or 3rd floor.

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  • The Guild’s reserved spots:

  • 2nd floor - 3, 7, 17, 19, 21, 22

  • 3rd floor - 109, 110, 111, 112, 114, 115, 116, 121, 129, 207, 213

  • If the space you park in is not a number listed above then you risk being towed.

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  • If you parked on the 2nd floor, locate the door next to the baseball mural (see image above)

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  • If you parked on the 3rd floor, locate the door next to the two towers mural (see image above)

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  • Enter garage access code (again) to the right of the doors and enter (these doors are located near Walnut Street and E. Freedom Way)

  • Enter through the second set of double doors and locate the elevators to your right.

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  • Take the elevator to the first floor.

  • Take a right out of the elevator and locate the Keycafe boxes next to the concierge desk. obtain your key fob from this box.

  • this fob will grant access to your floor, the building entrance, and amenity areas.

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  1. Touch the screen to view the menu

  2. Select ‘Pick Up Keys

  3. Follow the on-screen prompts:

    • Type in your phone number (associated with the reservation)

    • Tap ‘Submit’

    • Tap ‘Pickup Key’ (a bin should open with the keys inside)

  4. Take the keys from the bin and close the bin

  5. Follow the on-screen prompts until you see the screen ‘Transaction Complete’

(see image above)

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  • If your room is located in the North Building (Building 120), use the elevators to head back up to your room. The first digit of your room number correlates to the floor you’ll be staying on.

  • If your room is located in the South Building, walk across E. Freedom Way and enter building 121.

 
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  • Enter first set of doors and scan your fob on the black box next to the call box.

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  • Enter the hallway and back toward the elevators

  • Proceed to your floor. The first digit of your room number correlates to the floor you’ll be staying on

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  • Follow the hallway & room numbers to locate your room.

  • Head to your room

 
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  • Press the ‘Schlage’ button to backlight your keyless lock pad (see image above)

  • Enter your room access code (provided via text/email)

  • If the code is accepted, you will receive a green check-mark, granting you access

  • If a red ‘x’ flashes, allow 5 seconds to pass before trying your code again

Need help? Call or text us at 512.623.7480

 

 

Amenities Entrances.

 
  • Enjoy a pool, clubhouse, and fitness center. Use your access fob to gain entry to the building amenities.

  • All building amenities are located in the South Building (building 121).

    • 1st floor - business center

    • 2nd floor - pool, fitness center, clubhouse

  • There is a courtyard with grill and fire pits located on the 4th floor of the North Building (building 120)

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Departure Info.

 

NOTE: THESE STEPS ARE FOR YOUR FINAL DEPARTURE

  • Please remember to return your key fob to the Key Cafe in the North Building (building 120) lobby.

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  • Lock the door behind you. 

  • Press the "Schlage" button on top of the keyless lock to secure the room.

  • Thanks for keeping our space safe!

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  • Walking? Take the elevator or stairs down to "Street Level/Ground Floor."

  • Enter through the lobby and exit through the doors onto E. Freedom Way. 

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  • Driving? Take the elevator in the North Building up to The Guild-Reserved Parking on either the 2nd or 3rd levels and follow the exit signs to the gate.

  • Simply drive up to the gate and it will open, sending you on your way!

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