Business Intelligence
and Systems Analyst.

 

- the low-down -

The Guild is a new hospitality concept that empowers travelers to experience their destination as a local, while enjoying the soft sheets and fancy amenities they've come to expect from a boutique hotel. Think of us as one-part eclectic home, one-part boutique hotel, and one-part college friend who takes you to the secret spots and hidden gems.

 Since our March 2016 launch, we've been off to a blistering start. We've raised a few bucks, grown our revenues to a scale unimaginable to most 2-yr-old startups, and posted some downright glorious unit economics.

 We're proud of the business we've built using only third-party tech. However, this resourcefulness comes with its downsides. Namely, a daisy chain of interconnected systems. On a good day (read: 30 days / month), these systems communicate seamlessly with one another. However, on a bad day when an issue arises, it affect our most basic business functions.

On the flip side, these systems generate massive amounts of valuable data which can be used to improve our business. We’ve recently begun feeding this data into our data warehouse and using it to power our Business Intelligence tool, Looker. We’ve already uncovered earth shattering insights (at least in our humble opinions) and we’re only just scratching the surface.  

 

- your role -

You'll be the master of systems, the data-whisperer tasked with creating order from the (occasional) chaos and building the single greatest business intelligence platform known to mankind. Cue 2001: Space Odyssey theme song.

Although the position is oriented Business Intelligence and Systems management, our lean corporate structure allows (read: forces) you to explore projects spanning many functions, like Product / Engineering, Marketing, Finance, Operations, etc. In particular, you will work closely with our Product team to influence new systems in development and our Revenue Management team to ensure inventory / prices are in parity across systems.

RESPONSIBILITIES

  • Track the health of the business by integrating new data sources into our data warehouse and creating KPI dashboards in Looker

  • Manage current systems and troubleshoot problems as they arise to minimize system down-times

  • Optimize our tech-stack by reducing complexity and developing new processes

  • Support the Product Manager in development of new systems, coordinating systems cut-overs, and training team-members on how to use them

  • Contribution to special projects and tasks

QUALITIES & PERSONALITY TRAITS PREFERRED

  • Uncanny ability to analyze data and find key insights

  • Ability to break down problems into their components and test hypotheses in order to quickly diagnose / resolve the issue

  • Strong to very-strong in Excel. You eat keyboard shortcuts for breakfast, INDEX MATCHES for lunch, pivot tables for dinner, and macros for dessert.

  • Exceptionally organized and self-directed

  • Enjoy charming vendors and partners (by sending gifts including but not limited to: cookies, breakfast platters, wild turkey, and/or fancy candles)

BONUS POINTS

  • B.S. in accounting, engineering, or similarly technical area

  • Experience using Looking or other SQL-based data visualization tool

  • Previous experience doing financial auditing, business intelligence, or business analysis

  • Strong proficiency with a crock pot. Slow roasted poultry dishes preferred, vegan alternatives welcome

  • Your GIF and meme game is strong to very-strong

JOB PERKS

  • Generous insurance (health, dental, vision)

  • Meaningful equity upside

  • Latest and greatest hardware required to perform your role

  • Free and discounted stays at our well-appointed suites

  • Gratuitous helpings of breakfast tacos and viral videos at the Thursday morning all-hands meeting

  • A spot at our April 2021 NYSE bell ringing ceremony (exact date TBD)

- your team -

We're a group of people who take our work seriously, but never ourselves. We celebrate weirdness, work our asses off, and enjoy the journey. We all wear multiple hats and are working on at least 5 projects at a time. Life is never boring here. We're risk takers. We care about each other and lend helping hands all day, every day. We say no to politics and drama!